Welcome to Caramello's
Caramello’s was established in 2002. The name derived from the Greek word “Caramella” which means sweet treat.
Caramellos is an established brand in Central South Africa and aims to cater for the sophisticated markets Restaurant, coffee shop and Cakery needs.
Apart from a full A La Carte menu, Caramello’s offers, as a USP, the widest variety of sit down or retail cake selection within its’ competitive space in the market with more than 20 varieties from cheesecakes to Amazing Artisan Cakes.
Store locations are best suited in high traffic shopping complexes or busy strip malls with key anchor tenants. Our store model requires between 180m2 - 240m2 combined retail space.
We have 6 operational stores with the focus for growth being placed on franchising. Currently two of these outlets are corporate franchise owned stores with the remaining four being operated by Franchisees.
We have gained great interest for our brand nationally and even internationally through our strong foundation in the well- established, high volume, profitable stores.
Our unique stores strive to give an unparalleled customer experience by ensuring that our PEOPLE, PRODUCT & EQUIPMENT are of a superior nature whilst keeping QUALITY, SERVICE, CLEANLINESS & ADMINISTRATION at the highest levels.
We believe in open communication between ourselves and our patrons and understand that without them we have no business.
Despite the current growth within the group, service & customer satisfaction will always remain at the core of everything we do.